MEET THE EVER-CHANGING NEEDS OF YOUR PATIENTS!
58%
of respondents in the UK said they would definitely consider using digital health services if it was available, instead of visiting a doctor in person to help minimise the spread of COVID-19 (1).
75%
of virtual consult patients in the US reported a high level satisfaction with their experience. Virtual consults have played a role in drastically reducing no-shows and appointment cancellations (2).
+257%
increase in virtual consultations reported among leading virtual consult service providers (with some even reporting an astonishing 700% increase), since the pandemic began (3).
COVID-19 HAS ACCELERATED DIGITAL TRANSFORMATION WITHIN THE OPTICAL INDUSTRY AT AN UNPRECEDENTED RATE.
Delivering an eyecare experience that leverages technology to offer both security and flexibility has moved from a ‘nice to have’ to a necessity. OptiCommerce's Virtual Consult gives you the opportunity to provide an unparalleled eyecare experience for your patients by combining an “always on” digital service alongside your traditional in-practice experience.
Reassure your patients by providing a safer alternative to your traditional in-practice experience and connect with new and existing patients anytime, anywhere.
FACE-TO-FACE VIDEO
A safer medium for patient consultations that is accessible anytime, on any device.
VIRTUAL WAITING ROOM
Just like in a physical practice, patients have the option to wait for their consult to begin.
PAYMENT GATEWAY
Guide your patients through the payment process during a consultation.*
APPOINTMENT SCHEDULER MODULE
You have the option to agree and schedule follow up appointments with your patients.
SCREEN SHARE
Share your laptop screen so you can offer clinical advice and help patients virtually try on a selection of your glasses.**
FILE TRANSFER
Get up to speed quickly with a patients history by sharing files, like old prescriptions or photos.
MULTIPLE PROFILES
Create up to 50 functional profiles for your staff in your practice.
CUSTOMISED INTEGRATION
The Virtual Consult software has the ability to integrate so it’s in keeping with the look and feel of your website.
COMPLIANCE
The software is HIPAA and GDPR compliant.
HOW VIRTUAL CONSULT CAN BENEFIT YOUR BUSINESS
- Offers a digital in-store experience accessible from anywhere
- Enables upselling and preserves sales revenue
- A safe, contact-free service - to reassure your patients during the pandemic
- Closes the sales loop - allows for research prior to potential in-practice visit
- Provides an opportunity for an 'always on' service for your patients
- Helps you retain existing patient database
We're ready for the digital future. Are you? Get in touch today!
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Sources:
(1) 2021, www.statista.com/statistics/1106683/use-of-digital-health-services-in-the-uk/
(2) 2020, blog.zoom.us/transforming-medical-landscape-telehealth-before-during-after-covid-19/
(3) 2020, www.reviewofoptometry.com/article/eye-care-at-the-speed-of-light
* The Payment Gateway feature is currently only available to companies based in the United States.
** Screen sharing option is only applicable when using a laptop or a desktop computer.